Senior Database Analyst at ER Williams, Inc
May 2007 - October 2012
Provide ad-hoc reporting and data analysis to Government Leadership and Contractor Personnel within a high-visibility, time-sensitive environment of a multi-billion dollar contracts and acquisition budget. Utilize Microsoft SQL Query Analyzer, Microsoft Access, VBA programming, Advanced Microsoft Excel functions, Excel Pivot Table functionality, Complex SQL queries, views, stored procedures and queries to gather and collate data for data analysis and reporting purposes. Utilize data from various government-wide systems for reporting purposes. Create automated reporting interface which allows end-user customized access to commonly used reports. Provide Quality Control of data and reports. Provide Systems and user administration functions including database backup and restore, account maintenance, end-user training and systems documentation. Optimize existing systems and processes for efficiency
Gather requirements for enhancements and future systems design. Develop features and functionality within key systems. Provide quality control, testing and assurance of systems and enhancements prior to their release. Design Relational database (Microsoft SQL).
Function as a POC for IT functionality within the COD/AM&S suite. Supervise Junior Developers and Database Analysts. Technical expert for ER Williams IT Proposals. review Statement of Work, Research and propose technical solutions.
Developer / Founder at XCARS.COM Classifieds
December 1995 - February 2005
Develop and administer highly scalable Automobile Classifieds application utilizing Cold Fusion, Javascript, ASP, MS IIS, MS SQL and MySQL. In February of 2005 XCARS boasted over 20,000 members.
Technical Engineer III at Digex, Inc.
February 2001 - January 2005
Lead programmer and designer for several complex web-based tools utilizing Cold Fusion, ASP, Visual Basic, C, C++, PERL, JavaScript, Microsoft SQL, Oracle, Microsoft IIS, NetIQ and Cisco Products. Provide fifth tier technical support.
Evaluate, research, test, document and recommend products such as CA Unicenter, NetIQ, SiteScope, HP VantagePoint, Microsoft Operations Manager, Sharepoint Portal Server and Cold Fusion for use with customer and internal servers. Evaluate security vulnerabilities and patches available to guard against security exploits. Program and script patches to test for vulnerabilities, current patch install, operating system, service pack level, etc and apply appropriate patches.
Projects: NetIQ AppManager (implement application and server monitoring solution, development of custom monitoring scripts), The Source (Sales RFP document management tool), IP Central (IP repository interface), Local Director Interface (Management of Cisco Local Director configurations), Unix and NT Year 2000 compliance project, Digex Technical Engineering Sharepoint Portal
NT Senior Internet Server Administrator at Digex, Inc.
February 1999 - February 2001
Perform systems administration duties including server builds on Compaq/Intel systems; Operating System installation and administration; hardware and software installation and configuration. Provide third and fourth tier technical support for customer issues. Configure and maintain Microsoft BackOffice Applications including MS IIS, MS SQL Server, Oracle DB servers, Cold Fusion as well as other Internet server applications such as News, E-mail, Chat and Streaming Audio and Video Services. Facilitate migration and relocation of customer and internal servers to new facilities.
Server Opearations Technician at Digex, Inc.
February 1997 - February 1999
Support UNIX and NT customers by monitoring, maintaining and troubleshooting servers. Provide second tier customer support. Perform server maintenance functions such as backup tape rotation, customer escorts, machine reboots, etc. Perform troubleshooting, diagnostics, and resolution to determine cause of reported problems. Create and maintain Server Operations Center Website. Utilized Freshtech SiteScope, IP Switch What's UP Gold and NOCOL monitoring systems.
Systems Administrator / Office Manager at FYI Networks, Inc
October 1995 - February 1997
Systems Administration - Administration, monitoring and maintenance of multiple Unix servers, Cisco Routers and Annex Terminal Servers.
Customer Support - Implement on-line technical support. Create software configuration guides and technical manuals for customer and employee use. Streamline in-house procedures. Senior level technical support.
Office Management - Hire, train and schedule new employees. Install, configure and customize new software. Create technical guides for employees and customers. Assist in customer tracking and billing procedures. Order and inventory supplies, manuals and software. Research local competition. Create and implement a new successful pricing strategy. Seek new markets for advertising, and track effectiveness of various advertising media. Create effective referral program.
Director of Computer Operations at MDM Unlimited, Inc.
January 1994 - October 1995
Director - Management of all CAD and computer functions. Schedule projects employees and part-time personnel to meet deadline requirements. Installation and Administration of Computer Network.
Senior CAD Designer - Coordination of all projects with necessary Consultants, Architects and Engineers; Oversee all CAD projects including: McDonald's Corporation; The Italian Oven, Inc., Monro Muffler / Brake, American Eagle Outfitters, Inc. and Taco Bell as well as many residential and commercial projects.
Founder at IT simplified, llc
October 2012
IT simplified is a professional information technology company that provides solutions to small businesses and offices in the Washington DC, Maryland and Virginia areas. IT simplified acts as your IT Department so that your time is better spent on the projects and tasks which increase your business and revenue.
EVALUATE
Our evaluation begins with a business meeting with you and the owner of IT simplified, llc. This is a business level meeting in which you discuss your company and your business objectives with another business owner. IT simplified will then perform a technical assessment of your current computer systems and infrastructure. We then provide a detailed inventory of your hardware and software technology assets, a Network Documentation Report and a suggested Remediation Report.
REMEDIATE
Remediation is the phase in our process where we begin to correct and standardize the issues uncovered during the assessment phase. The objective here is to get your computers and other technology equipment running as smoothly and securely as possible so you can focus on running your business.
CULTIVATE
Once we have everything running smoothly and securely, you will want to keep it that way! During this phase, IT simplified will monitor your systems, apply security updates, and provide you and your employees with first class support and guaranteed response times.
FORMULATE
Nothing lasts forever. That is why you have to Formulate a strategy to allow your company to move forward. Compare the way you did business five years ago to today. Do you do business exactly the same way? Of course not! As your business partner, IT simplified will meet with you on regularly scheduled intervals to discuss and provide a written technology strategy and budget for your business.
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